Call & lot intake
Tell us the address, how the truck reaches the lids, and whether you need Canada service today or on a planned schedule. We lock in a window.

Emergency Landing
When sewage is backing up or the field is wet, you need one thing: a truck on site now, not a callback next week. We keep technicians on standby for homeowners with sewage backing up right now and cottage owners who arrived to a failed system across Canada, and we treat backups as a field call, not a callback next week, and leave the system holding before we pull away. Most of the calls we take are about sewage in a fixture, a wet field, or a tank that will not take another flush, so when you reach us we focus on your address, how the truck can reach the lids, and how fast we can get there. From there, the emergency septic call usually starts the same day.
This is a same-day, after-hours line. Call and we will give you a real arrival window in Canada.
Intake
On an emergency call, we skip the slow proposal and get to the essentials: your address, how the truck can reach the lids, and what is backing up right now. Because we treat backups as a field call, not a callback next week, and leave the system holding before we pull away, dispatch can usually give you a real arrival window on the first call across Canada. the emergency septic call relieves the system fast, and we handle the pump, the patch, and the next-step repair before we pull away.
On site
Tell us the address, how the truck reaches the lids, and whether you need Canada service today or on a planned schedule. We lock in a window.
On site we open the lids, check sludge and the outlet, and confirm whether sewage in a fixture, a wet field, or a tank that will not take another flush has been an issue before, so the plan matches the tank in the ground.
We carry out stopping the backup at the tank or line, pumping to relieve the system and a same-visit patch or a clear next-step repair on site, since we treat backups as a field call, not a callback next week, and leave the system holding before we pull away.
We leave you with what was done, what the tank looked like, and when the next interval should be. After that, changes are a quick call, not a new setup.

Before you call
See the full septic tank repair visit and how it is run.
Book a truck if your lot is in that area.
Book a truck if your lot is in that area.
Book a truck if your lot is in that area.
Book a truck if your lot is in that area.
Book a truck if your lot is in that area.
Good to know
Across Canada, dispatch can usually give you a real arrival window on the first call. From there, the emergency septic call starts the same day in most regions we cover.
We relieve the backup, open the lids, and see whether the tank, the line or the field is the problem. Because we treat backups as a field call, not a callback next week, and leave the system holding before we pull away, you leave with the system holding and a clear next step.
Often yes. We locate lids as part of the call. If they are buried, we still get the tank open so sewage in a fixture, a wet field, or a tank that will not take another flush is handled once.